Job Details

Job Description:
A prominent player in the property and casualty insurance market is seeking an Assistant Vice President, Claims Legal Operations. The Assistant Vice President, Claims Legal Operations will oversee the claims litigation management program, which includes the maintenance of litigation and billing guidelines, panel law firm relations, and legal bill review. This collaborative and dynamic leader will engage across the organization, interfacing with senior leadership and various departments in support of the company’s long-term goals and objectives to drive profitable results. This is a retained search.
Responsibilities:

• Review dashboard metrics and suggest any changes to the dashboard. Use the data to evaluate results, create reports for senior management and peer-level managers, and develop trending. Identify issues then propose and implement solutions.
• Work side by side with all claims leaders (casualty, workers’ compensation, and property) to help develop and implement best practices for better loss cost and expense control in the litigation process.
• Work with department head(s) to develop training to improve litigation results, expense management, loss cost management, and litigation avoidance at the HQ and field level.
• Develop a more robust trial calendar while working with claims leader to fine-tune the approach to trying cases and lessons learned/debrief post-trial; will require attendance at some trials.
• Manage all administrative actions of the legal resource group, including attorney evaluations, billing, metrics from the litigation system, rate negotiation, and attorney relationships; includes current litigation management system oversight.
• Work actively with staff counsel to grow and further develop the staff counsel program to build system efficiencies

Requirements:

• 10 years of property and casualty claims and/or litigation leadership experience; deep knowledge of property and casualty lines of business
• Strong foundation in legal operations and billing systems
• Experience in adapting and implementing claims transformation efforts, including processes and technology
• Demonstrated strengths in project management and achieving business goals and objectives
• Bachelor’s degree or equivalent required; insurance professional designations are preferred