Job Details

Job Description:
Our client, a provider of commercial and personal lines insurance products, is seeking a Personal Lines Account Manager for a short-term assignment. This remote position is open to candidates nationwide; however, a Massachusetts producer license is required.

Responsibilities:

• Provide excellent customer service by responding to policyholders and carriers in a timely manner.
• Inform and educate clients about coverage, exclusions and exposures.
• Assist in marketing new and renewal business, determining premiums and preparing proposals.
• Quote new and renewal business.
• Process change requests, endorsements, cancellations, auto ID cards, issue binders and other related items.
• Monitor policy expirations.
• Assist clients with renewal process, reviewing policies for accuracy in coverage.
• Maintain client files accurately, documenting conversations and sending confirmations to clients.

• 4+ years of experience as a personal lines account manager
• In-depth knowledge of home, dwelling, flood, condo, auto, umbrella and occasional surplus lines builders risk policy
• Experience using a personal lines rater/quoting system
• Quoting experience with carriers including Travelers, Safety, Plymouth Rock, MAPFRE, Progressive and Arbella (preferred)
• Active property and casualty producer license Massachusetts
• 2+ years of experience using Applied Epic
• Proficiency in Microsoft Word, PowerPoint, Outlook and Excel
• Strong verbal and written communication skills
• Detail-oriented and highly organized with strong problem-solving abilities
• Ability to prioritize multiple tasks effectively

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement savings plan