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Life Insurance Customer Service Representative

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Work at Home | Temp

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Job Description:
Our client is seeking an experienced Life Insurance Customer Service Representative to support a high volume of inbound customer service calls.

Responsibilities:

  • Handle 25 to 40 calls per day.
  • Respond to inbound customer calls from agents seeking assistant with account resets, unlocking accounts and product-related questions.
  • Update the CRM system.
  • Perform data entry.

Requirements:
  • Minimum of two years of life insurance or annuity customer service experience
  • Proficiency in Salesforce
  • Experience with RingCentral, Slack and Google Suites (preferred)
  • Experience with Strike or Adyen payment systems

Pay Range:
The anticipated pay range for this position is $20.00-$22.00 per hour. 
We understand that salary is an important factor in a job search, and we encourage you to apply even if you feel that your desired compensation may fall outside of the listed range. The final pay for this position is determined based on several factors including but not limited to, relevant experience, skills and certifications, education and training, geographic location, market conditions, and internal equity.
We are committed to finding the right candidate for this role and are open to discussing how your unique qualifications align with our needs.

Benefits:
Our comprehensive benefits package includes:
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement savings plan
 
Contact:
Morgan Falck
+1 (312) 884-0453
mfalck@jacobsononline.com

Refer a Colleague:
Do you know someone who would be interested in this project? Submit your referral directly by emailing the Jacobson contact listed above or submitting them through this form. If your referral is hired for a contract assignment and meets all other eligibility criteria, you will receive a referral bonus!

Equal Opportunity Employer:
The Jacobson Group is committed to fostering an inclusive and equitable workplace that reflects the diverse communities we serve. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected characteristic as defined by applicable law. We believe that diversity of thought, background and experience strengthens our team and drives innovation. All employment decisions are based on qualifications, merit and business needs.
If you require a reasonable accommodation to complete the application process or participate in an interview, please contact us at HR@jacobsononline.com or +1 (800) 466-1578 to make a request.


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  • Job At-A-Glance


  • Category
    Call Center Operations

    Industry
    L/D

    Type
    Temp

    Location
    Work at Home

    Reference ID
    37976


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