Job Details

Job Description:
A property and casualty client is seeking a Collections Associate to handle daily tasks related to collections and discrepancy resolution of aging balances. You will be responsible for following departmental procedures to effectively recover aging balances. This is a contract to hire opportunity with a hybrid schedule out of the Tennessee office.

Responsibilities:

• Process and distribute monthly statements to brokers and clients, with follow-up on outstanding balances according to established departmental procedures and deadlines.
• Manage outstanding invoice status and interfaces with Account Servicers on collection matters and dispute resolution.

• Complete ImageRight tasks and processes in a timely manner.

• Identify opportunities to enhance and improve systems and operations within the organization.

• Serve as backup for other members of the collections team.

• Provide excellent and considerate customer service by maintaining positive effective internal and external customer relationships.

• Proactively coordinate with the Collections Supervisor when necessary to accelerate the collection process.

• Maintain timely contact with internal staff and agency accounting departments on accounts receivable matters.

• Follow production, productivity quality and customer-service standards.

Requirements:

• High school diploma or GED equivalent; associate degree (preferred)

• 2+ years experience in accounting within property and casualty insurance (can be with carrier or agency)

• General understanding of accounts receivable reports

• Ability to recreate accurate timeline of events with cash reconciliation backup

• Proficient knowledge of Microsoft Office with an emphasis in Excel

• Soft skills including enthusiasm for collections, ability to handle challenges, maturity, independence and trustworthiness

• Strong written and verbal communication skills

• Ability to effectively respond to questions from managers, clients and customers

• Ability to solve practical problems and deal with limited standardization

• Technical tools and software skills including Microsoft Excel (pivot tables, VLOOKUP) and basic email communication

Pay Range:
The anticipated pay range for this position is $23-25 per hour.
We understand that salary is an important factor in a job search, and we encourage you to apply even if you feel that your desired compensation may fall outside of the listed range. The final pay for this position is determined based on several factors including but not limited to, relevant experience, skills and certifications, education and training, geographic location, market conditions, and internal equity.
We are committed to finding the right candidate for this role and are open to discussing how your unique qualifications align with our needs.

Benefits:

• Medical insurance

• Dental insurance

• Vision insurance

• 401(k) retirement savings plan

Contact:
Rebecca Sami
(312) 884-0419
rsami@jacosongroup.com

Refer a Colleague:
Do you know someone who would be interested in this project? Submit your referral directly by emailing the Jacobson contact listed above or submitting them through this form. If your referral is hired for a contract assignment and meets all other eligibility criteria, you will receive a referral bonus!

Equal Opportunity Employer:
The Jacobson Group is committed to fostering an inclusive and equitable workplace that reflects the diverse communities we serve. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected characteristic as defined by applicable law. We believe that diversity of thought, background and experience strengthens our team and drives innovation. All employment decisions are based on qualifications, merit and business needs.
If you require a reasonable accommodation to complete the application process or participate in an interview, please contact us at HR@jacobsononline.com or +1 (800) 466-1578 to make a request.