Job Details

Job Description:
A property and casualty client is seeking a Claims Representative for their casualty claims unit. This position will be responsible for the full lifecycle management of third-party and some first-party bodily injury claims across homeowners, auto and commercial lines. You will handle claims of moderate to significant complexity, leveraging your investigative, negotiation and litigation management skills. This opportunity is a hybrid schedule and candidates must be in the office 2-3 times per week. This person can choose the office in Connecticut or Massachusetts.

Responsibilities:

• Conduct in-depth investigations into complex bodily injury claims, determining coverage, establishing liability, and evaluating damages by analyzing medical records, police reports and witness statements.

• Develop and execute effective negotiation strategies to achieve fair and timely settlements with claimants, attorneys, and other parties.

• Manage litigated files, including developing defense strategies, communicating with legal counsel, and attending mediations, arbitrations and trials as necessary.

• Maintain meticulous and accurate claim file documentation in compliance with company standards and regulatory requirements.

• Provide exceptional customer service, guiding insureds and claimants through complex claim processes with professionalism and empathy.

Requirements:

• 5+ years of direct experience handling casualty claims, with a strong focus on bodily injury (BI) claims across various lines (auto, homeowners, commercial)

• Proven ability to investigate, analyze, and evaluate complex BI claims, including understanding medical terminology and injury causation

• Solid understanding of insurance policies, relevant state laws and the litigation process

• Strong negotiation and conflict resolution skills, with a track record of successful settlements

• Ability to take ownership of files, even when litigation is involved

Contact:
Justine Haley
Recruiter
jhaley@jacobsongroup.com

Benefits:

• Medical insurance 

• Dental insurance 

• Vision insurance 

• 401(k) retirement savings plan 

Pay Range:
The anticipated pay range for this position is $70,000- $100,000 per year. We understand salary is an important factor in a job search, and we encourage you to apply even if you feel that your desired compensation may fall outside of the listed range. The final pay for this position is determined based on several factors including but not limited to, relevant experience, skills and certifications, education and training, geographic location, market conditions, and internal equity.
We are committed to finding the right candidate for this role and are open to discussing how your unique qualifications align with our needs. 

Refer a Colleague: 
Do you know someone who would be interested in this project? Submit your referral directly by emailing the Jacobson contact listed above or submitting them through this form. If your referral is hired for a contract assignment and meets all other eligibility criteria, you will receive a referral bonus!

Equal Opportunity Employer: 
The Jacobson Group is committed to fostering an inclusive and equitable workplace that reflects the diverse communities we serve. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected characteristic as defined by applicable law. We believe that diversity of thought, background and experience strengthens our team and drives innovation. All employment decisions are based on qualifications, merit and business needs. 
If you require a reasonable accommodation to complete the application process or participate in an interview, please contact us at HR@jacobsononline.com or +1 (800) 466-1578 to make a request.